Our Inspiration

Our Inspiration

 

Our Inspiration

We are proud to share what our customers say about Suzuki Bramley with you.



27 July 2020 

 
Dear Greg, 


A huge ‘Well done!’ to Zanel, Siya and Lufuno at SUZUKI Bramley for their friendly and efficient client service. I ‘phoned just before 07h30 on Monday and spoke to Jerome about the latch on my Suzuki Swift boot that wasn’t unlocking. He encouraged me to bring my car through so that the fault could be diagnosed, a quotation prepared and an action plan initiated. His positive and enthusiastic response instilled confidence in approaching your dealership to solve the problem. I immediately felt welcome when I arrived at your premises. (9 years ago I had a particularly bad experience there and had never been back.) My car was disinfected while I completed the safety ‘check-in’ on entry to your showroom. Siya had been briefed by Jerome, Zanel completed the necessary paperwork, Lufuno assessed the latch mechanism, the procedure for ordering the replacement was explained and the job was scheduled for today (Wednesday). I was most impressed by the way every employee of SUZUKI Bramley greeted me on both days as they walked past. My sincere appreciation to the gate guard, safety ‘check-in’ staff, Siya, Zanel and Lufuno for their warm reception and superb service. It was a privilege to support your dealership and to experience the professionalism that has earned you the awards proudly displayed in your trophy cabinet. In a service industry so often characterised by complacency and mediocrity, SUZUKI Bramley re-ignited the excitement I felt for the brand when I bought my Swift eleven years ago.

 
 
 
Thank you and keep up the excellent work.
 
Regards,
Jackie Van Breda


2 March 2020 

 
Good morning Mario, 

I trust that you are well 😊

I would just like to commend Murray on the excellent service I received from him when I traded in my old Swift GL for my new Swift GLX. From the time I first called till the time I fetched my car on Saturday, he made me feel like THE most important client. He took his time to explain everything I needed to know and also answer any questions I had, no matter how silly they were. He shared really important information with me, which I had no knowledge of when I bought my first Swift in 2018.
The service I received from another Suzuki dealership in 2018 compared to the service I received from Murray is chalk and cheese.  I will be back in a couple of years for the Swift Sport 😉
Kindly advise if there is a link to a website where I can post my review.

 
Warm regards,
Aneessah Chandley


21 January 2020 

 
Dear Cindy, 

 

I would like to express the wonderful impression and enormous gratitude that I have to Suzuki Bramley in general and to Zanel (a new young lady that only started that day, on Monday 20 January 2020) specifically. I came in to have my annual service on my Suzuki Baleno on Monday 20 Jan 2020 and was greeted warmly by Zanel and you, Cindy. As Zanel helped me with the paper work, I asked her to please ask the mechanics to check an odd sound coming from my car and a squeaky fan. She made some notes and said that she'll definitely pass on the message. When I fetched my car later that afternoon, I found, once again, Zanel's and your friendly smiles greeting me. Not only was my car serviced professionally, punctually, cleaned beautifully but all the concerns that I had were fixed and resolved. Thank you again for the outstanding service at Suzuki Bramley and please send my best compliments to Zanel to your manager/ person in charge.

 
God bless you,
Gavin Bookatz



21 January 2020 

 
Hi Gavin, 

 

I would like to take the opportunity to thank you and your whole team at Suzuki Bramley for the awesome experience I had recently in buying my new Suzuki Jimny. I have had some really unfortunate experiences and dealings with various Dealerships and Brands in the past that has changed my outlook in life considerably but Suzuki Bramley has showed me what “Customer Service” is really all about. Right from the start when I walked into Suzuki Bramley to look at the new 2018 Model Suzuki Jimny, I had a good feeling about you’re Dealership. You arranged for me to test drive both the Manual and the Automatic version and that assisted me greatly in making my decision easier to buy my first ever Automatic vehicle. I paid my deposit on my new Jimny in May 2019 and then the long wait started but I was always kept in the loop regarding the delivery date of my Jimny, even being offered a different colour option at some point. I had a lot of “unconventional” request on my new Jimny that I’m sure was a first for you guys but you assisted me with every single one of them and I would like to thank you and your whole team for making this purchase experience the best ever. The guys in your Workshop, Parts counter, Migael in the Financing department and even the old man Mario made me feel like I’m now part of the Suzuki Family. There will only be one Brand and one Dealership I will do business with in future and that will be Suzuki Bramley. You Guys and Girls are simply the best. 

 
Regards
Albert Ruytenberg



13 December 2019 

 
Dear Greg, 

 

I have had my Suzuki SX 4 – Reg. No. BK 72 MM GP , serviced today and I wanted to let you know that I was given such good , professional and prompt service from your Sales Rep. Cindy, To be sure , staff like her are an asset to a company and I would just like to commend her for her great service . I have been a client of yours for some years and have always been very happy with the services that you have carried out on my vehicle.. Thanks once again.

Kind Regards
Bernard Schroeder



12 December 2019

 

I would like to take the opportunity to thank Jacques Grove for referring me to Suzuki Bramley.
The service I received is the best and looking forward in building a relationship with them in future.
It was such a pleasure to work with them, the service was quick and the staff very friendly, keep up the good work. You are all assets to the company!
I would like to thank Greg and Migael.
Kind Regards

Jacques Rossouw


05 December 2019

Dear Suzuki Bramley,

From all my experiences of having motor vehicles and having them serviced by dealership. This was one of my best experiences.

I was treated with respect and was explained in detail as to what had been done to the car. For a moment I felt I was consulted by a doctor who was explaining me everything in detail with lots of care and concern. All I can say is WOW and excellent service. A year ago I had decided to buy a car from your dealership and I now feel it has been a good choice.

Thank you for a wonderful service and reception to all that was involved.

We wish you all the best over the festive season.

Thank you and kind regards.

Krishna Daya


19 November 2019

Hi Greg v K,

Once more I would like to thank you for your assistance to have my car serviced on last Saturday.
This is a continuation of the excellent service and customer car from your dealership since day one

With kind regards

Dr. S Pretorius


17 October 2019

Good morning!,

I bought my Suzuki Alto in 2013 and bring it in for its annual services. Every year I have had very pleasant “stays” whilst waiting for my car. This year, Suzuki Bramley surpassed themselves with the quality of service provided by Rakhee in the service department. Apart from being supremely competent, she is warm and friendly and made sure that I was in touch with all aspects of the service.The young man working alongside her was very quiet and just got on with the job. I am very satisfied with the work done yesterday.

Vivienne Peterson


10 May 2019

Hi Melanie,

I just want to say thank you so much for everything the Suzuki Bramley teams is AMAZING! Great customer service, thank you all so much!.

Rhandy M Groenewald


11 March 2019

I would like to compliment Suzuki Bramley for their fantastic service.

I am from Bloemfontein and went to JHB on Friday, where they sent someone to collect me at the airport. It was such a pleasure meeting everyone and I was treated like a queen. Everyone came to greet and congratulate me on my new car.They were very friendly and professional. Everything about the car was shown and explained to me in detail.

THANK YOU, THANK YOU, THANK YOU!!!!!
BEST SERVICE, WONDERFUL PEOPLE!
I LOVE MY CAR.

Vriendelike groete/Kind regards
Blanchè


18 January 2019

Hi Greg,

I just wanted to say thank you for the really awesome experience yesterday. Catherine kindly shared her desk with me, I was served water and coffee, everyone I saw greeted me. A really lovely environment.

A


17 January 2019

Dear Gavin Maistry & Suzuki Bramley,

I would like to take the time and write this letter to try to explain my happiness and shock in the service I received – in a very positive way shocked – shocked that people still want to do great business in a great awesome way,

Wow, I think Gavin is superhuman. I have dealt with a previous sales person from a different Suzuki and they are day and night apart. I almost changed my mind in buying Suzuki but luckily I met Gavin & Suzuki Bramley and from day one, I had a smile – Gavin is 100% professional, friendly, 100% knowledge of the brand and always on time with phone calls or e-mails feedback.
Gavin you are an amazing sales person that can teach salespeople how it's done, I know I am going to have a great Suzuki life.
Gavin, thank you, as far as I go I will always spread the great Suzuki way you have shown me.

Best Regards
Maria Samuel


07 January 2019

Hi All

I would just like to use this opportunity to say thank you again to each and every one of you, for the effort you personally put in to make me the proud owner of my new Suzuki Jimny since 03 January 2019.

I know that thank you are just a small words, and to add to it I’m not really good at putting how I feel and what I mean into words. Thanks again for everything you did for me, you went out of your way to assist me, and without your effort this would not have been possible.
Greg and Clive I trust you are safely back from leave
To all of you I also do wish a very happy and prosperous 2019

Roland


14 December 2018

Hi Greg,

A huge thanks from me to you and your team. From the day we walked in to the day of delivery the experience has been awesome! You have given us impeccable service and always with a smile.

Rainer and Maike La Barre


09 November 2018

Good day Clive

I trust you are well.

A big thank you for the superb buying experience, for all your support and for the kind advises. I really appreciate all your efforts to make this such pain free experience. We are very pleased with the purchase of this beautiful Suzuki Swift. it is an absolute stunning car, exceeding all my expectations from a used vehicle.

I would recommend Bramley Suzuki to anyone and will certainly go back if I am in the market for another car.

To Paul van Kerckhoven I can't thank you enough for your help, advice and sheer professionalism in selling me a superb Suzuki Swift. Nothing was too much trouble and you really do go the extra mile for customers. The car is superb, and I would ask you to pass on my compliments to your workshop staff who prepared the car so thoroughly.

Once again, thank you for the wonderful service, no wonder Suzuki Bramley got the Dealer of the year on so many occasions.

Kind regards and best wishes

Trudy Jones


25 October 2018

Dear Clive,

I would like to thank you and your team for a very enjoyable experience this morning. Everything was done professionally, timely and with a friendly attitude from the time of booking the service until I drove off in a spotless clean GV

Please convey my sincere thanks to Jerome and Annemarie. It is much appreciated.

Cabous Snyman


30 August 2018

Hi Gavin

I just want to thank you for your good service and kindness towards us on Saturday when we came to Suzuki Bramley.

I am very happy with my new car. You went out of your way to accommodate us and to help us with the trade in of the Lexus. We really appreciate everything that you did for us. Best wishes for the future and keep up the good work!

Kind Regards
Theresa Pretorius


03 July 2018

Catherine and Gavin,

Thought I'd send you this picture I took over the weekend. This was my car for the past 15 years:) Behind it you'll spot the one I hope to drive into the next 15. Thank you for making this new journey possible. God bless you both.

Compimage

28 June 2018

Good morning Clive

I absolutely love our new Vitara and am so glad that we made the right choice.

Thank you Clive, Greg, Jason and Rajen for being so informative, friendly and yet business-like – the whole experience at Suzuki Bramley was unforgettable. I am so glad that the chance meeting with folks in the Kruger Park(who own a Gran Vitara and Jimny) led us to Suzuki Bramley.

Thank you again for the refund of R10,000. Lesley is the happiest man alive!

Kindest regards

Margaret


27 June 2018

Gavin,

I would like to express my gratitude for your absolute professionalism, patience and care with managing the purchase of my new Zooky-J.

You, Catherine and your branch have made the buying of my (almost) first car such a treasured experience that I'm going to look back on happily.

Thank you thank you! May God bless you and your family abundantly.
See you on Friday when I fetch him!

Best,
Diane V Teles


5 June 2018

Good Morning,

I had serviced my car this morning (Suzuki Alto CH44BT GP) and waited for my car.

 

I would like to compliment Lionel and Annmarie on their cheerfulness and efficiency - they made my "stay" very pleasant, with supplies of coffee and biscuit, and lots of personality. It was good to spend time watching youngsters at work and the interaction amongst the staff! 

 
I bought my car from Suzuki Bramley 5 years ago and have always had a good experience. One can feel that it is a happy dealership "from the top down".
 
Thank you and best regards.
Vivienne Peterson

04 June 2018

Good afternoon Clive

Normally management always hear the complaints of customers. I would like to really brighten up your day. About a month ago I booked our Ertiga in for the 75.000 kilometre service for Saturday 02/06/2018.Our circumstances changed and we had to be O.R.Tambo at 10h00. I spoke to Deon and told him about our predicament , to him it was only a minor problem .He then arranged everything, the person to skim the front discs , the technicians to work on the car, everybody was at Bramley before 07h00 on Saturday.My wife and I were at O.R.Tambo before 10h00.I have never in my life seen such friendly, excellent service from anybody.To Deon and all the staff, tea lady, receptionist, technicians, salesmen everybody you are absolutely fantastic. The staff that my wife and I have dealt with on Saturday, and also previouslyare amazing. You not only walk the extra mile you do a thousand miles.

WELL DONE !!!!!

Clive should you so wish you may with the greatest of pleasure use this letter in any of your advertisments .

Arthur Ferreira


 
 
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